Our general rules are: if after getting the first course of treatment, you don’t see any improvement, either make another appointment to see us or do no seek further treatment with us. If your condition is 50% better, continue to take the prescribed medicines. If your condition is 75%-80%better, you may elect to have your liquid medicines made into a capsule form. If all of your symptoms are gone, there is no need to return unless you would like a follow up appointment or some new symptoms have surfaced. We do not guarantee the outcome of our treatments nor do we refund services or herbal medicines. This has been stated on the consent form you signed prior to seeing the doctor. But we do guarantee one thing, and that is we will try our best to bring you back to health. That is the best we can offer.